First of all, be patient! 🙂 We are talking computers here. We guarantee the confirmations were sent, you just probably don’t know how or where to get them.

• You should receive 2 confirmations: 1 from us and 1 from PayPal.
• Make sure you check your spam(or bulk mail) folder as well.
• If you would like us to resend the confirmation, please contact us here, but keep in mind, the download links are only active for 96 hours. Don’t make us to double work.

All MAC Face Charts found here are in “zip” format. You will need to “unzip” them into a folder to be able to see them. Please see our unzipping tutorials here.

Your download links will expire after 96 hours. This is to keep our security up to speed. However, as a courtesy, we can offer a one-time only “re-download” of your files. After that, you will have to purchase them again. Please contact us for that.

Please see our help section on How To Download and View MAC Face Charts on an iPad.

Yes! Backing up is as important as eating food. Please read this on How to back up my MAC FACE CHARTS

Unfortunately, we don’t offer refunds, but we can, however setup a new download link for your purchase.

Check your email.  The secure download link will be emailed to you once payment is processed.   If you haven’t received an email, don’t hesitate to contact us here

Paypal. 

With PayPal, you can use one or more of the following payment methods: